- Please refer to the following pages for more information on your
Millsaps Voicemail. If you have any trouble or questions regarding
your voicmail, please call 974-1144, or email Helpdesk@millsaps.edu.
When you access your mailbox for the first time,
a user tutorial automatically activates. This tutorial
will guide you through your first mailbox session,
explain how to record a greeting and your name, and
prompt you to change your temporary passcode.
You will be asked to record a greeting that callers
will hear when they call your mailbox. (Click here to see
a sample of Voicemail Greetings).
You will be prompted to record your name so that the system can:
Address you when you call in to the system (such as,
"Hello, Jane Smith")
Inform other users when a message comes from you (such as,
"4:54 p.m., from Jane Smith").
State your name to other users when they address messages
to your mailbox (such as, "Jane Smith").
You will always be prompted for your passcode before accessing
your mailbox. The first time you access your mailbox, you will use
the temporary passcode assigned by the system administrator.
During the tutorial, you will be prompted to change your passcode
to a number with 4 to 10 digits. Please define a passcode that
you can remember, but do not select something
trivial such as "1234".
All of your voice messages will reside in your personal mailbox,
which is protected by a passcode. Your system administrator will
assign you a temporary passcode to use the first
time you access your mailbox.
From your extension:
Dial the Voicemail access number of 1441
Enter your passcode when prompted.
Dial the Voicemail access number of 1441
Press the * key (when prompted to enter a passcode)
Enter your mailbox number followed by the * key
Enter your passcode when prompted
From an outside line
Dial the external Voicemail number - 601-974-1441
Enter your mailbox number followed by the * key
Enter your passcode when prompted.
If you would like to create a voicemail message to send to another
user's mailbox without calling
them:
Dial 1441
Enter your passcode
Press 6 to make a message.
Enter the recipient's mailbox
number
After the system confirms the recipient's name,
enter the numbers of any other intended recipients. (For example,
you may wish to send a single message to all members of a
certain committee, telling them when and where the next
committee will be held.)
When you have finished addressing your
message, press #.
Begin recording your message after
the tone.
When you are finished recording:
Press 9 to send the message and exit to
the main menu, or
* - to move back within the message
Press 6 to access message addressing options,
such as urgent delivery, future delivery, confidential,
and return receipt. Once you have selected from these
options, press 9 twice to send your message and exit to
the main menu.
Sample 1:
You have reached the voice mail box of _________,
I am either on the phone or away from my desk.
Please leave me a detailed message and I will return your
call as quickly as possible. If you need immediate
assistance press "0". You will be transferred to our
department secretary.
Sample 2 (if you change message daily):
Hello, this is _______ of Millsaps College. Today is ____.
I will be out of the office all day today, but I will be
checking in for messages, so please leave me a detailed
message and I will return your call as soon as possible.
If you need to speak with someone right away, please press
"0", for our department secretary. Thank you.
Sample 3 (if you change message often):
Hello, this is ________, today is _________, I will be in meetings
all morning, but will be available this afternoon. Your call
is important to me, so please leave a detailed message and I
will return your call as soon as possible. If this
is urgent, press "0", for assistance.
Sample 4 (if you are gone for a while):
Hello, this is _____. I am out of the office until __________.
You may leave me a message and I will return your call upon my
return. If you need assistance or have any questions, please
press "0",. You will be transferred.
When you access your mailbox to retrieve your messages,
the system first tells you how many messages you have ("you
have 2 urgent massages and 4 unplayed messages").
Press 7 to play your messages. Your urgent messages
will automatically be played first. At anytime
during the message playback you can press:
1 - to pause for 30 seconds
* - to move back within the message
# - to move forward within the
message
Press 7 if you need to play the
message again.
Press 2 to answer the person who sent the message.
When you are finished recording your answer, press 9 to
send it and continue your session, then press * to send
your answer to additional mailboxes if you wish.
Press 4 to give the message to another mailbox or
distribution list. The system will also give you the
opportunity to record additional comments before sending
the message to someone else. When you have added your
comments, press 9 to send your message and continue your
session, then press * to give the message to additional
mailboxes if you wish.
Press 5 to keep the message. Keep messages cannot be
accessed until you have skipped through your unplayed message
and message receipt queues.
Press 3 to discard the message.
Greeting, Name and Passcode
When you first set up your mailbox, you recorded
a greeting and your name and selected a passcode.
The user options menu allows you to change these at
any time. You should update your greeting regularly --
for example, to let callers know whether you're in or
our of the office. Press 8 for the User Options menu:
Press 4 to change your greeting
Press 6 to re-record your name
Press 7 to change your passcode
You can press the 8 at any time to go through the
user tutorial again.
Millsaps College is a College
of the United Methodist Church.
Learn More.
