The Admission Office Coordinator is the first point of contact for guests visiting Millsaps’ administrative offices and the admission office. The position manages the main College phone line as well as the main admission phone line, manages the main admission email, maintains the main point of electronic contact with the admission office, executes elements of event planning and implementation, and supervises the Presidential Ambassadors to provide exceptional service to all campus visitors. The position reports to the Director of Admission and also provides support for the counseling team. The position helps to coordinate the schedules of admission guests, provides support for general office paperwork and performs other duties as directed by the Director of Admission.
- Answers the main College phone line as well as the admission office main phone line. Respond appropriately and transfers calls to the correct campus office or correct admission staff member.
- Manage the main admission email account. Respond appropriately and forward emails to the respective campus office or admission staff member.
- Welcome students, guest and visitors with a high level of customer service.
- Coordinates the execution of daily individual admission visits, to include:
- Maintaining campus visit requests, which requires the ability to work in the Slate CRM Events and Mailings modules.
- Creating campus visit schedules in a timely manner
- Contacting the appropriate members of the admission office and campus community to participate in the schedule for a visiting student and family
- Cheerfully greeting the guest and family as they arrive and making sure they are comfortable and welcomed.
- Ensuring the schedule for the day is maintained in a timely manner
- Maintains the hospitality area for guests (water, coffee, napkins, etc.) and stocks this area daily (or ensures a student worker keeps the hospitality area stocked).
- Executes the daily supervision of student workers (front desk work, special projects, tour coverage, etc.)
- Maintains student employee work records for Community Service work positions. Monitors and approves work hours and ensures accurate time keeping records for payroll purposes. Coordinate with community service partners on assigning student workers.
- Executes elements of the planning and implementation of events (campus space reservation, campus and community partner communication, Slate scheduling and mailings, registration, nametags, required paperwork, phone calls, etc.)
- Maintains office supplies and equipment, reserves conference room upon request, collects and delivers department/division mail daily.
- Performs other tasks as directed by the Director of Admission and the VP for Enrollment.
- Bachelor’s Degree in a relevant field, or an equivalent mix of education and experience
- Proficient in Windows and Microsoft Office (Word, Excel, Power Point, etc.)
- Ability to learn new software platforms, experience with online programs and/or social media a plus
- Ability to perform responsible and difficult administrative and clerical work involving independent judgment and personal initiative
- Proven organizational skills with the ability to multi-task and remain calm under pressure
- Excellent oral and written communication skills including the ability to accurately compose letters and other informational materials in a grammatically correct style
- Creative problem solving skills and the ability to take initiative and work with minimal supervision
- Willingness to perform tasks at all levels of competency in order to get the job done
- Exceptional attention to detail
- Strong telephone etiquette
- Ability to manage relationships with senior mangers, academic stakeholders, parents and students from various cultural backgrounds
- Prolonged periods sitting at a desk and working on a computer.
- Manual dexterity needed for keyboarding and other repetitive tasks.
- Must be able to lift and move up to 15 pounds without assistance.
Interested candidates should email a copy of their resume and a letter of interest to email@example.com. No phone calls please.
Millsaps College is a selective institution of higher education located on 100 beautiful acres in the heart of Jackson, the capital of Mississippi — a progressive southern metropolitan city of nearly half a million. Millsaps is dedicated to academic excellence, open inquiry and free expression, the exploration of faith to inform vocation and the innovative shaping of the social, economic and cultural progress of the region. The college was founded in 1890 by members of the Methodist Church and is consistently ranked as one of the best values in higher education.
Millsaps has an enrollment of approximately 750 students and employs 80 full-time faculty members. The faculty/student ratio at Millsaps is 1:9, and the average class size is 14. Millsaps has graduated 25 Fulbright Award recipients, seven Rhodes Scholars, six Goldwater Scholars and two Truman Scholars. Millsaps is a member of the NCAA Division III and Southern Athletic Association and competes in 18 intercollegiate sports.
Millsaps College values diversity within our students, faculty and staff, and strives to recruit, develop, and retain the most talented people. Millsaps College does not discriminate in employment on the bases of race, color, creed, religion, sex, sexual orientation, transgender status, gender identity, age, national origin, disability, veteran status or any other legally protected status in accordance with applicable federal, state and/or local laws.
All offers of employment will be contingent on successful completion of a background check and verification of employment. Salary will be commensurate with experience. Millsaps College provides a competitive benefits package.
It is the policy of Millsaps College to provide reasonable accommodations for qualified individuals with disabilities for employment. If you require any accommodations to participate in any part of the hiring process, please contact firstname.lastname@example.org.
For additional information about Millsaps College please visit Millsaps.edu